Cookies

1. What are cookies?

Cookies are small data files that websites can store on your computer. They are commonly used to improve user experience by remembering login details and settings, so you don't need to re-enter them each time you visit our site. They are also used to measure how you use the website to make sure it meets your needs.

There is a requirement under the amended E-Privacy Directive and the UK Regulations to tell our users about cookies and what the information is used for

For information on how to delete and control cookies stored on your computer please visit www.aboutcookies.org

2. Cookies used on this website

We do not use cookies to store any personal information, however our website does save a number of cookies. Details on all cookies saved by us and third party applications, including the purpose and duration, can be found below.

Cookie Name Purpose Duration
Google Analytics __utma
__utmb
__utmc
__utmz
__utmv

We use Google Analytics to collect information about how our website is being used. You can find out more about the cookies that Google Analytics saves on this page: www.google.com/intl/en/privacypolicy.html. Google also give you the option to opt out of being tracked by Google Analytics across all websites.

Click here to find out the duration of these cookies
Essential Site Cookie: Session SessionID This cookie is essential for the website to operate and is set as soon as you visit our website. The cookie is part of the Microsoft .NET framework and it stores a unique id so that the website can recognise you for the period of your session. The cookie will be deleted once the user closes the browser window.
Login Cookies .ASPXAUTH When a user logs in to the Broker or MyPolicy section they are given the option to "Remember me" (saves a cookie). If they select this option the website saves a cookie which enables them to be automatically logged in again within that time period if they leave the website and return within 9 hours of their last activity. 9 Hours
Disaster Recovery Message cookieBottomMessage If Tradex has an important message to show all users (for example: there has been a powercut at head office), we show a message at the bottom of the screen on all pages. The user can dismiss this message and if they select to not see the message again a cookie is saved. This enables our system to recognise that the user has chosen not to show the message again. 2 months
Out of date Browser jreject-close If the browser is out of date we show a popup on all pages. The user can dismiss this message and if they select to not see the message again a cookie is saved. This enables our system to recognise that the user has chosen not to show the message again. The cookie will be deleted once the user closes the browser window.
Third party  _hjIncludedInSample
Used by Hotjar tool for analytics purposes Never 
Third party  optimizelyPendingLogEvents
optimizelyBuckets
optimizelySegments 
Used by Optimizely tool for personalisation purposes  Never
By continuing to use our website, you are agreeing for the necessary cookies to be placed on your machine.